1. Data Controller
BAJS AI PRIVATE Limited
SIREN : 915240097
Office: 29 rue de Turin 75008 Paris
(hereinafter: « Us » or “we”)
2. What is the purpose and the legal basis of the personal data collected?
Your personal data is processed to meet one or several of the following purposes. Each purpose is associated with a legal basis, the list of which can be found below.
In order to take steps at your request prior to entering into a contract and/or for the performance of a contract to which you are a party, we carry out processing operations for the following purposes:
Provision of a free demo of our services;
To access to your customer account.
On the basis of our legitimate interest in developing and promoting our activity, we carry out processing operations for the following purposes:
- To constitute a record of customers and prospects;
- To answer your information requests, in particular through the chat;
- To send newsletters, requests and direct marketing.
On the basis of the compliance with our legal and regulatory obligations, we carry out processing for the following purposes:
- Compliance with the regulations applicable to our activity;
The management of data subject’s requests in order to exercise their rights.
3. What personal data do we collect?
The term “personal data” refers to any data that enables a person to be identified.
We may collect the following personal data:
- Identification data (e.g., name, surname, email, phone number)
- Browsing data (e.g. IP address, logs)
Mandatory personal data are indicated when you provide us with your personal data. They are necessary to provide you with our services.
4. With who do we share your personal data?
- Our team;
- Our processors: hosting provider, CRM tool, newsletter service provider and chat provider.
- If applicable: monitoring services (i.e., auditors), public authorities, exclusively to comply with our legal obligations, court officials, ministerial officers and other authorities in charge of debt collection.
5. How long are your personal data retained?
Personal data collected in order to provide you with a free demo of our services
3 years from data collection or last active contact with the prospect
Personal data collected in order to constitute a record of customers and prospects
Duration of the business relationship for customers
3 years from the date of data collection or the last active contact of the prospect
Personal data collected in order to access to your account
3 years from the last active contact
Personal data collected in order to answer to your information requests
The personal data is kept during the processing of your request and is deleted once the request has been processed.
Personal data collected in order to send newsletters, requests and direct marketing
3 years from data collection or last active contact with the prospect
Personal data collected for evidentiary purposes
Duration of the statutory limitation period (generally 5 years)
Personal data collected as part of your data subject’s rights
If we ask you a proof of identity: we only retain it for the time necessary to verify your identity. Once the verification has been carried out, the proof is deleted.
If you exercise your right to object to direct marketing purposes: we retain such information for 3 years.
6. Are your personal data likely to be transferred outside the European Union?
Your personal data is hosted on our servers.
They may be transferred outside the European Union while managing our tools and our relationships with our processors (see article 4 “With who do we share your personal data?”).
This transfer is secured by the following safeguards:
Either these personal data are transferred to a country that has been deemed to offer an adequate level of protection by a decision of the European Commission; or We have entered into a specific contract with our processors related to the transfer of your personal data outside the European Union, based on standard contractual clauses between a data controller and a data processor approved by the European Commission.
7. What rights do you have over your personal data?
You have the following rights with regard to your personal data:
- Right to be informed: This is precisely why we have drafted this privacy policy.
- Right of access: You have the right to access all your personal data at any time.
- Right to rectification: You have the right to rectify your inaccurate, incomplete or obsolete personal data at any time.
- Right to restriction of processing: You have the right to restrict the processing of your personal data in certain cases stated in art.18 of the GDPR.
- Right to erasure (‘right to be forgotten’): You have the right to demand that your personal data be deleted and to prohibit any future collection.
- Right to file a complaint: You may file a complaint with a competent supervisory authority (in France, the CNIL) if you consider that the processing of your personal data constitutes a breach of applicable regulations.
- Right to define posthumous instructions: You have the right to define instructions related to the retention, deletion, and communication of your personal data after your death.
- Right to data portability: You have the right to receive the personal data you have provided us in a standard machine-readable format and to require their transfer to the recipient of your choice.
- Right to object: You have the right to object to the processing of your personal data. Please note, however, that we may continue to process your personal data despite this opposition for legitimate reasons or for the defence of legal claims.
You can exercise these rights by writing us using the contact details below. We may ask you on this occasion to provide us with additional information or documents to prove your identity.
8. Contact information for data privacy matters
Contact email: admin@bajs.ai
Contact address: BAJS AI, 29 rue de Turin 75008 Paris
9. Modifications
We may modify this privacy policy at any time, in particular in order to comply with any regulatory, jurisprudential, editorial or technical changes. These modifications will apply on the date of entry into force of the modified version. You are therefore invited to regularly consult the latest version of this privacy policy.